Fast and reliable delivery to your doorstep
Last updated: December 2024
At CustomWave Tees LLC, we are committed to providing you with the best shipping experience possible. We understand that receiving your orders promptly and in perfect condition is important to you. This shipping policy outlines our shipping procedures, timelines, and options.
Orders are processed within 1-3 business days to ensure timely delivery for our customers. During high-volume periods such as holidays or promotional events, processing times may be slightly longer. We appreciate your patience during these times.
We offer multiple shipping options to meet your needs and budget. Standard shipping takes 5-7 business days, with expedited options available at checkout for faster delivery.
We provide clear shipping policies to ensure transparency and customer satisfaction with every order. Our commitment to transparency means:
We ship to all 50 states within the United States. Orders are shipped from our fulfillment centers located strategically across the country to ensure fastest possible delivery.
CustomWave Tees LLC proudly ships to over 30 countries worldwide. International shipping rates and delivery times vary by destination.
Once your order ships, you will receive an email with tracking information. You can track your package's journey from our warehouse to your doorstep. We recommend creating an account on our website for easy order management and tracking.
While we strive to meet all delivery estimates, occasionally delays may occur due to factors beyond our control such as weather conditions, carrier issues, or high volume periods. In case of significant delays, we will notify you promptly and provide updates.
If your package is lost or arrives damaged, please contact us immediately at contact@customwavetees.com or call +1 307 999 4551. We will work with our shipping partners to resolve the issue and ensure you receive your order or a replacement.
Please double-check your shipping address before completing your order. If you need to make changes after placing an order, contact us as soon as possible. Once an order has shipped, address changes may not be possible, and additional fees may apply for re-routing.
Some shipping carriers offer package hold services where you can pick up your order from a local facility. This option may be available depending on your location and the shipping method selected.
During holiday seasons and promotional periods, shipping times may be longer than usual. We recommend placing orders well in advance of holidays to ensure timely delivery. We will communicate any expected delays during these periods.
If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us:
Email: contact@customwavetees.com
Phone: +1 307 999 4551
Address: 30 N Gould St Ste N, Sheridan, WY 82801
Business Hours: 9 AM - 5 PM (Monday - Friday)
Website: customwavetees.com
We reserve the right to update our shipping policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.